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Road Accident Fund claims

Injured on the road? We help your claim actually get paid.

Most Road Accident Fund claims stall because the file is incomplete. Justice Action Services builds your claim into a complete, attorney-ready file — and an independent attorney takes it from there.

Nothing to pay unless — and until — your claim succeeds.

255,000+
RAF claims sit unresolved
~80%
of claims lodged are too incomplete to investigate
80k  27k
claims finalised a year — down from 2020 to 2024
32.7%
national unemployment makes a fair settlement life-changing

Sources: Road Accident Fund · Statistics South Africa, QLFS Q1 2026

What we do

A fair claim, built properly — on your side.

Justice Action Services is a claims-facilitation service. We do the heavy lifting that makes a claim succeed: finding you, qualifying your claim, gathering the medical and documentary evidence, and handing a complete file to an independent attorney.

We never take a cut of your settlement

Your compensation is yours. We charge a small fixed fee — only if your claim succeeds — never a percentage of what you win.

You're represented by a real attorney

JAS is not a law firm. An independent personal-injury attorney represents you and takes your case to the RAF — and to court if needed.

Built to be taken seriously

Complete, qualified, quality-checked files — the kind the RAF can actually investigate and pay, so your claim isn't one of the 80% that stall.

How it works

From a WhatsApp message to a claim that’s paid.

Four steps. We stay with you through all of them.

STEP 01

Message us on WhatsApp

Scan our QR code or tap to chat. A few quick questions tell us whether you have a claim.

STEP 02

We build your file

Our team gathers your documents, medical assessments and evidence into a complete, attorney-ready claim.

STEP 03

An attorney lodges it

An independent personal-injury attorney takes your case to the RAF — and to court if that’s what it needs.

STEP 04

You get paid

When your claim succeeds, you receive your compensation. Our small fixed fee is due only then.

Who we help

Built for the people the system leaves behind.

Claimants

Road-accident victims

If you, or someone you support, was injured — or lost a loved one — in a road accident, you may be owed compensation for medical costs, lost income and more.

  • No upfront cost
  • Help in your language
  • We handle the paperwork
Attorneys

Personal-injury firms

We deliver complete, qualified, quality-checked RAF files — so your firm can focus on litigation, not chasing documents.

  • Attorney-ready dossiers
  • Qualified, merit-screened
  • A steady, compliant pipeline
Communities

Towns & townships

Through our community programme we reach victims who would otherwise never claim — and put compensation back where it’s needed most.

  • Community outreach
  • Road-safety education
  • Local jobs & trust
Why it matters

When a victim is paid, a whole community is paid.

A settled claim is more than one person made whole. In communities where unemployment runs highest, that money is spent locally — in shops, transport and small businesses — supporting the livelihoods around it. We turn compensation that was owed but never paid into a real, local stimulus.

~1,800
claims we’re built to handle each year
100%
of compensation goes to the claimant — we take no settlement share
“Bridging the gap between injury and justice.”
Our people

Founding directors

A team that combines commercial leadership, operations and compliance, infrastructure, and technology — with a shared commitment to access and dignity.

Wade J. Goodwin
CEO / Managing Director

Wade J. Goodwin

Three decades building and leading South African businesses, from telecoms to construction. Sets strategy and partnerships.

Carmela A. Barnes
Chief Operating Officer

Carmela A. Barnes

A compliance and operations specialist (ex-Siemens IT controls & audit) with hands-on personal-injury claims experience. Runs the claims engine.

Rodney Miles Barnes
Head: National Infrastructure

Rodney Miles Barnes

30+ years in construction, maintenance and site supervision. Builds and maintains JAS’s premises and operations nationally.

Craig Dunlop
Director: Compliance, Risk & Technology

Craig Dunlop

A serial founder and operator across hospitality and social enterprise. Leads governance, risk and the WhatsApp / AI claim-intake technology.

Get started

Start your claim — or partner with us.

Talk to us today

The fastest way to find out if you have a claim is on WhatsApp. It’s free to ask.

Chat on WhatsApp
Eldorado Park, Johannesburg, South Africa